Who Handles Shipping
SellerZonee is a platform for independent sellers. Shipping, packaging and delivery of products are handled entirely by the seller you order from. Each seller sets their own shipping options, rates and delivery timelines in their store.
Shipping Options
At checkout, a store may offer one or more of the following, as configured by the seller:
- Free shipping.
- A flat shipping rate.
- Free shipping above a minimum order value.
- Store pickup, where available.
Processing & Delivery Times
Processing and delivery times vary by seller, product and destination. The option you choose at checkout is saved on your order, and the seller is responsible for dispatching and delivering within a reasonable time.
Order Tracking
Where enabled, you can follow your order’s status from the confirmation email or your store’s order-tracking page using your order number and email. For delivery questions, contact the seller directly.
Delivery Issues
If an order is delayed, damaged or lost, contact the seller first using your order confirmation. If you need additional help, reach us at support@sellerzonee.com and we’ll assist where we can.